About
CareSwift builds real-time AI documentation, compliance, and revenue-validation software for EMS agencies, ambulance operators, hospital EMS teams, and municipal services. Its differentiator is integrating directly with existing ePCR workflows so medics receive guided documentation and billing checks while they chart, rather than after submission.
Market
CareSwift competes in the EMS ePCR, ambulance reporting, and healthcare documentation-automation market. It positions itself as an AI documentation layer embedded in ambulance reporting workflows, differentiating through real-time dynamic questioning, live validation, faster report creation, and a direct focus on medical necessity and reimbursement rather than only serving as a traditional ePCR system.
CareSwift targets municipal and government EMS agencies and private ambulance transport companies, particularly organizations with large or high-volume fleets of EMTs and paramedics. Likely buyers include EMS operations leaders, QA/compliance teams, and ambulance billing or revenue-cycle teams seeking faster documentation, fewer denials, and stronger medical-necessity justification.
At a Glance
Problem
CareSwift addresses the documentation burden in emergency medical services. EMTs and paramedics must complete roughly 100 checkboxes and type a 300-to-600-word narrative for each ambulance report; one account describes the work taking 30 to 45 minutes. That paperwork keeps crews from returning to service and caring for additional patients, while missing details or documentation errors can cause insurance claims to be rejected. The killer use case is therefore the post-call report: helping a crew finish an accurate, compliant narrative quickly enough to keep the unit moving and protect reimbursement.
Product / Service
CareSwift is an AI-assisted EMS narrative and documentation workflow that works alongside an agency’s existing electronic patient care report system. The agency defines approved call types, required details, questions, and writing rules. The provider enters the call information, CareSwift asks targeted questions when something appears missing or unclear, and then produces an editable draft for the provider to verify, revise, and finalize. The provider remains responsible for the final narrative.
The delivery model is agency-level rather than a consumer app: CareSwift configures, tests, trains, and launches the workflow with an agency, and charges the agency rather than individual providers. It does not require replacing the existing ePCR; providers copy the reviewed narrative into that system manually. The intended benefits are faster completion, fewer late charts and corrections, less supervisor follow-up, and more consistent documentation without taking clinical judgment away from the crew.
Market
CareSwift competes in EMS software, specifically AI-assisted ePCR narrative generation, documentation compliance, and quality-assurance tooling. Its closest structural alternatives include incumbent ePCR platforms such as ESO and ImageTrend, which provide core EMS patient-care documentation and ePCR capabilities, as well as other emerging EMS AI-scribe products. CareSwift’s positioning is somewhat different from a replacement ePCR: its current workflow is an add-on documentation layer that leaves the agency’s existing system in place.
The company shows meaningful early traction for a startup founded in 2025. Its website claims more than 100,000 provider-generated EMS narratives and coverage of about 40% of New York City’s 9-1-1 ambulances; it also received $500,000 through Y Combinator’s Summer 2025 program. CareSwift describes itself as a paid agency product with deployment-specific pricing, so it is commercially offered rather than merely pre-product, but the public evidence reviewed does not disclose revenue or the number of paying agencies.
Founders & Leadership
Funding History
Y Combinator
Recent News
Y Combinator’s New York healthcare-startup directory lists CareSwift as a real-time AI assistant built directly into ambulance reporting systems, guiding documentation and flagging errors.
A Mettle Market listing described CareSwift as a real-time AI assistant integrated into ambulance reporting systems to guide medics during documentation and identify errors.
Y Combinator’s startup-jobs listing advertised a founding EMS Sales Development Representative role for CareSwift in New York, with compensation of $80,000–$120,000 plus equity.
CareSwift’s platform page said its product connects with major existing EMS systems, allowing agencies to keep their current ePCR while adding real-time documentation prompts and compliance support.
Y Combinator profiled CareSwift as a real-time AI assistant built into ambulance reporting systems. The profile describes automated documentation and compliance assistance designed to reduce report-writing time and prevent claim denials.
Active Roles
1Business Model
CareSwift sells a paid agency product to EMS organizations; individual providers are not charged. Pricing varies according to the scope of each agency deployment, with revenue coming from the agency-level software platform and its documentation, compliance, and revenue-management capabilities.