About
Certus AI builds an autonomous voice AI agent for restaurants that answers calls, takes orders, processes deliveries, books reservations, and handles customer inquiries. Its differentiation is end-to-end automation connecting directly with restaurant systems such as Toast, Square, Clover, Uber Eats, and DoorDash, without requiring human intervention.
Market
Certus AI competes in the restaurant voice-AI and conversational-commerce market, positioning itself as a restaurant-specific replacement for the conventional phone line. Its differentiation is the combination of 24/7 call answering, order-taking, reservations, catering, delivery handling, and direct POS or kitchen-ticket integration, rather than focusing only on reservations or generic voice automation.
Certus AI targets restaurant owners, general managers, and operations leaders—particularly independent and multi-unit operators that depend on phone orders, reservations, catering inquiries, and delivery workflows. Its integrations suggest a fit for restaurants already using mainstream POS systems such as Toast, Square, Clover, or Skytab.
At a Glance
Problem
Restaurants lose revenue when phone calls go unanswered, especially during busy service periods or outside normal operating hours. The core pain is operational and economic: missed calls can mean missed orders, reservations, and catering opportunities, with Certus AI positioning the opportunity as recovering thousands of dollars in revenue per day and helping restaurants capture revenue that would otherwise be lost. The main use case is ensuring that every incoming restaurant call is answered and converted into a completed order or booking.
Product / Service
Certus AI is a voice AI agent built specifically for restaurants. It answers calls in under one second, handles phone orders, reservations, and catering requests around the clock, and sends completed orders directly to the restaurant’s POS and kitchen systems. The service integrates with platforms including Toast, Square, Clover, and Skytab, allowing restaurants to automate phone service without requiring staff to answer every call.
The benefit is broader phone coverage, faster response times, fewer missed orders, and the potential to increase revenue while reducing the labor burden associated with phone management. In effect, Certus AI acts as an always-available restaurant phone employee that never misses an order.
Market
Certus AI competes in the restaurant technology and AI voice-agent market, specifically the segment focused on automating restaurant phone ordering and front-of-house communication. The supplied evidence does not identify a named direct restaurant-specific competitor, although the broader AI phone-agent category includes other conversational automation providers. Certus’s differentiation is its restaurant focus, order-taking workflow, and direct POS and kitchen integration.
The company appears to have moved beyond a purely pre-revenue concept, but the available traction data is third-party and should be treated as an estimate: GetLatka reports approximately $660,000 in estimated 2025 ARR, while PitchBook reports $500,000 in funding raised. The evidence does not provide verified customer counts or named restaurant customers, so the scale and durability of that traction remain uncertain.
Founders & Leadership
Funding History
Pioneer Fund, Team Ignite Ventures, Y Combinator
Recent News
Certus AI discusses the rapid adoption of voice AI in restaurant drive-thrus and argues that phone ordering remains an overlooked automation opportunity. The article also covers SoundHound AI and Deliverect’s July partnership as an example of voice orders flowing into restaurant kitchen systems.
Certus AI’s official product page presents its 24/7 AI phone agent for answering restaurant calls, taking orders, and handling upsells. It positions the product as an always-on replacement or supplement for restaurant phone operations.
Certus AI describes direct integrations with Square, Toast, Clover, NCR Aloha, Lightspeed, and other restaurant POS platforms. The integration is designed to synchronize menus and send phone orders directly to kitchen workflows without manual transcription.
A January comparison article describes Certus AI as a restaurant voice-AI phone agent that handles calls, pickup and delivery orders, reservations, and payments. It also notes integrations with major POS systems including Square, Toast, SpotOn, Clover, Aloha, and Olo.
Business Insider Africa profiles Certus AI’s founders and its restaurant voice system, which answers calls, takes orders, books tables, and handles custom requests. The article frames the product as a way for independent restaurants to reduce missed calls and lost revenue.
TechCentral reports that Certus AI, founded by Gurveer Singh, Adam Gamieldien, and Isaac Nichols, secured Y Combinator backing and multimillion-rand early-stage funding. The article describes its voice AI for restaurant bookings, food orders, deliveries, POS transmission, and delivery-platform integrations.
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Get notified when they postBusiness Model
Certus AI appears to monetize as a subscription-based SaaS product sold to restaurants. A third-party pricing listing reports a $49-per-month subscription covering the AI voice agent and restaurant-system integrations.