Companies

Syncly

syncly.app

Syncly provides AI-native social intelligence that helps fast-moving brands understand conversations and discover creators.

HQSan Francisco, California, United States
Employees1-50
1 active role
Jobs checked 4d ago
Specialization
Computer Visionand 1 more specialization values
  • Speech
Business
Software Applications
Market
Mediaand 1 more market values
  • Retail
Ecosystem
Applications
Customers
Enterprisesand 1 more customers values
  • Small Businesses
More details
Organization type
Commercial Company
Ecosystem
Applications
Business
Software Applications
Specialization
Computer Vision, Speech
Market
Media, Retail
Customers
Enterprises, Small Businesses
Delivery models
Hosted Software
Revenue models
Subscription
Listing status
Not classified
Latest equity round
Seed
Reported funding amount
Not classified

About

Syncly builds AI-native social intelligence and customer-feedback software for fast-moving brands, brand marketers, and agencies. Its products analyze social-video frames, spoken audio, and on-screen text while enabling natural-language creator discovery, differentiating it from metadata-only social-listening tools.

Market

Syncly competes in AI-powered customer intelligence and voice-of-customer software, with an adjacent social-listening and creator-discovery market focused on consumer brands. It positions itself as an AI-native, mid-market-friendly alternative that unifies support, reviews, surveys, social, and chat data, then applies automated tagging, sentiment analysis, and natural-language insight discovery. Its differentiation is fast deployment, native video/social intelligence, creator discovery, and feedback-to-roadmap workflows, whereas larger competitors such as Medallia and Qualtrics are stronger in advanced surveys, enterprise compliance, and global-scale deployments.

Target Customers

Syncly primarily targets mid-market B2C and DTC consumer brands—especially fast-moving, digitally native companies—that need to unify support, review, social, chat, and survey feedback without hiring a dedicated analyst team. Its principal users are customer-experience, product, marketing, and growth teams that need to turn customer and social intelligence into operational or product decisions.

At a Glance

Problem

Influencer marketing is an increasingly important growth channel, but creator discovery remains a slow, manual process. Brands typically filter profiles by follower count, category, or location, then review hundreds of profiles and manually watch their content to assess aesthetic, brand fit, competitor relationships, and audience relevance. The resulting pain is primarily an economic one of research labor, delayed campaign execution, and difficulty scaling creator sourcing without adding headcount. The killer use case is finding creators based on what their videos actually show, say, and feel—not merely on profile metadata or vanity metrics.

Product / Service

Syncly is a SaaS social-intelligence platform built for video-first brands. Its Syncly Social product listens across social platforms and analyzes the content inside videos using speech-to-text, AI vision, and creator-demographic signals. Brands can search in natural language for activities, visual moods, product references, or creators who mention their brand or competitors organically. The platform also supports video-based competitive analysis and helps identify the hooks, formats, and creators behind rival content.

The delivery model combines a free self-serve trial with paid subscriptions and custom plans: the public pricing page lists a free tier, a $120-per-month plan, and custom plans with more queries, creator results, AI features, seats, and support. Syncly says its content-first workflow can reduce shortlist building from days to hours and advertises 90% faster creator discovery. The broader benefit is turning fragmented video conversation and creator research into a searchable intelligence layer that can support discovery, monitoring, and revenue-generating influencer programs.

Market

Syncly competes in AI social intelligence, video-first social listening, creator discovery, and influencer-marketing software. Its positioning is differentiated around analyzing the contents of videos—including audio and visuals—rather than relying only on captions, tags, or profile data. The company’s own comparison material places it against established social-management and listening platforms such as Sprout Social, Brandwatch, and Hootsuite, while also referencing Brand24 and Agorapulse in the broader alternatives landscape. Its stated target includes fast-moving brands, particularly mid-market and enterprise companies in categories such as beauty, food and beverage, and fashion.

The company is an active, venture-backed startup rather than an unlaunched concept: YC lists it as founded in 2022, part of Winter 2023, with a 15-person team, and its 2023 announcement reported a $3.3 million seed round led by SoftBank Ventures with participation from Y Combinator, 500 Global, Rebel Fund, Fast Ventures, and Sendbird CEO John Kim. Creator Discovery is live and available to try, and Syncly publishes customer material including a case study on CPG brand Neuro. Public sources establish commercial availability and customer usage, but do not disclose revenue or customer-count figures, so Syncly’s exact revenue status cannot be confirmed as either pre-revenue or revenue-generating.

Founders & Leadership

Joseph LeeFounder
Co-Founder & CEO
Jongsoo KeumFounder
Co-Founder & Software Engineer
Kwan YoonFounder
Co-Founder & CTO

Funding History

2023-11
Seed$3.3M

SoftBank Ventures

Recent News

2026-08-28product_launch
Syncly launches Social MCP for AI agents

Syncly introduced Syncly Social MCP, connecting its social intelligence to Claude, Cursor, n8n, and other AI workflows. The product enables users to query TikTok, Reels, and Shorts conversations in natural language and turn those signals into actions.

2026-07-31partnership
Syncly MCP

Syncly introduced a remote MCP connector that brings its social-intelligence data into Claude, Cursor, n8n, ChatGPT, Sheets, Notion, Slack, and other compatible AI tools. Users can query TikTok, Reels, and Shorts conversations in natural language and automate monitoring workflows.

2026-01-21other
Brandwatch Alternatives for 2026: 14 Best Social Listening Tools

Syncly published a comparison of Brandwatch alternatives and presented Syncly Social as a next-generation social-listening platform built for the video-first web. The article argues that legacy platforms can miss conversations embedded in video.

Active Roles

1
San Francisco, CA, US / Remote (US)/Sales/42d ago

Business Model

Syncly sells subscription access to its social-intelligence software: a Basic plan is listed at $120 per month, while Enterprise plans use custom pricing with expanded searches, exports, AI features, seats, and support.

Products

Syncly Social — brand-conversation tracking across video platformsSyncly Creator — creator discovery and trackingSyncly VOC — unified customer-feedback intelligence

Customers

TiffanyClorox

Tech Stack

Custom AI and advanced NLP modelsAI-powered sentiment analysis, theme clustering, and auto-taggingMultimodal video analysis across frames, words, and soundsNatural-language feedback querying through Ask Syncly AIOmnichannel data integrations and MCP connections for AI agents

Competitors

Chattermill
Enterpret
InMoment
Medallia
Qualtrics
Sprinklr
Brandwatch