Companies

Syncly

syncly.app

Syncly provides AI-native social intelligence that helps fast-moving brands understand conversations and discover creators.

HQSan Francisco, California, United States
Employees1-50
Jobs checked 1h ago
AnalyticsAI ApplicationB2B SaaS

About

Syncly builds AI-native social intelligence and customer-feedback software for fast-moving brands, brand marketers, and agencies. Its products analyze social-video frames, spoken audio, and on-screen text while enabling natural-language creator discovery, differentiating it from metadata-only social-listening tools.

Market

Syncly competes in AI-powered customer intelligence and voice-of-customer software, with an adjacent social-listening and creator-discovery market focused on consumer brands. It positions itself as an AI-native, mid-market-friendly alternative that unifies support, reviews, surveys, social, and chat data, then applies automated tagging, sentiment analysis, and natural-language insight discovery. Its differentiation is fast deployment, native video/social intelligence, creator discovery, and feedback-to-roadmap workflows, whereas larger competitors such as Medallia and Qualtrics are stronger in advanced surveys, enterprise compliance, and global-scale deployments.

Target Customers

Syncly primarily targets mid-market B2C and DTC consumer brands—especially fast-moving, digitally native companies—that need to unify support, review, social, chat, and survey feedback without hiring a dedicated analyst team. Its principal users are customer-experience, product, marketing, and growth teams that need to turn customer and social intelligence into operational or product decisions.

At a Glance

Problem

Influencer marketing is an increasingly important growth channel, but creator discovery remains a slow, manual process. Brands typically filter profiles by follower count, category, or location, then review hundreds of profiles and manually watch their content to assess aesthetic, brand fit, competitor relationships, and audience relevance. The resulting pain is primarily an economic one of research labor, delayed campaign execution, and difficulty scaling creator sourcing without adding headcount. The killer use case is finding creators based on what their videos actually show, say, and feel—not merely on profile metadata or vanity metrics.

Product / Service

Syncly is a SaaS social-intelligence platform built for video-first brands. Its Syncly Social product listens across social platforms and analyzes the content inside videos using speech-to-text, AI vision, and creator-demographic signals. Brands can search in natural language for activities, visual moods, product references, or creators who mention their brand or competitors organically. The platform also supports video-based competitive analysis and helps identify the hooks, formats, and creators behind rival content.

The delivery model combines a free self-serve trial with paid subscriptions and custom plans: the public pricing page lists a free tier, a $120-per-month plan, and custom plans with more queries, creator results, AI features, seats, and support. Syncly says its content-first workflow can reduce shortlist building from days to hours and advertises 90% faster creator discovery. The broader benefit is turning fragmented video conversation and creator research into a searchable intelligence layer that can support discovery, monitoring, and revenue-generating influencer programs.

Market

Syncly competes in AI social intelligence, video-first social listening, creator discovery, and influencer-marketing software. Its positioning is differentiated around analyzing the contents of videos—including audio and visuals—rather than relying only on captions, tags, or profile data. The company’s own comparison material places it against established social-management and listening platforms such as Sprout Social, Brandwatch, and Hootsuite, while also referencing Brand24 and Agorapulse in the broader alternatives landscape. Its stated target includes fast-moving brands, particularly mid-market and enterprise companies in categories such as beauty, food and beverage, and fashion.

The company is an active, venture-backed startup rather than an unlaunched concept: YC lists it as founded in 2022, part of Winter 2023, with a 15-person team, and its 2023 announcement reported a $3.3 million seed round led by SoftBank Ventures with participation from Y Combinator, 500 Global, Rebel Fund, Fast Ventures, and Sendbird CEO John Kim. Creator Discovery is live and available to try, and Syncly publishes customer material including a case study on CPG brand Neuro. Public sources establish commercial availability and customer usage, but do not disclose revenue or customer-count figures, so Syncly’s exact revenue status cannot be confirmed as either pre-revenue or revenue-generating.

Founders & Leadership

Joseph LeeFounder
Co-Founder & CEO
Jongsoo KeumFounder
Co-Founder & Software Engineer
Kwan YoonFounder
Co-Founder & CTO

Funding History

2023-11
Seed$3.3M

SoftBank Ventures

Recent News

2026-07-31partnership
Syncly MCP

Syncly introduced a remote MCP connector that brings its social-intelligence data into Claude, Cursor, n8n, ChatGPT, Sheets, Notion, Slack, and other compatible AI tools. Users can query TikTok, Reels, and Shorts conversations in natural language and automate monitoring workflows.

2026-07-30
Reports | Syncly

Syncly published a reports hub featuring social-intelligence analyses across categories including electrolyte powders, vitamin C serums, Starface, T3 Micro, Oura Ring, and Centellian24. The reports use large-scale social-post analysis to compare brand volume, sentiment, growth, and creator performance.

2026-07-29
The Top 10 Social Listening Tools for 2025

Syncly compared ten social-listening platforms and positioned Syncly Social as a video-first tool for analyzing visual platforms such as TikTok. The article highlights video analysis and contextual intelligence for discovering consumer reactions that text-only monitoring can miss.

2026-07-26
Determ Alternatives for 2026: 10 Tools Compared on Pricing and Video Coverage

Syncly published a comparison of alternatives to Determ, emphasizing Syncly Social for brands and PR or marketing teams whose audiences discuss products verbally or display them inside TikTok and Instagram videos.

2026-07-06product
Competitive Analysis | Syncly Social

Syncly launched or documented a Competitive Analysis solution designed to help teams reverse-engineer competitors’ social playbooks and compare their activity and performance.

2026-03-27product
Syncly Social Pricing

Syncly published pricing for Syncly Social, listing a $60-per-month rate on the annual plan, a $120 monthly rate, and a free option without a credit card. The page also promotes Syncly Social MCP for bringing social intelligence into AI agents.

2026-02-10
How to Use Social Listening for Influencer Marketing

Syncly described its influencer-discovery offering as an AI-powered social-listening solution for identifying and evaluating creators. The article presents Syncly Social as designed for the visual and video-heavy social-media environment.

2026-02-05
Syncly vs. YouScan: Why Monitoring Fails in the Video-First Era

Syncly contrasted its always-on ingestion and indexing architecture with legacy monitoring approaches. It says the platform continuously indexes viral content from TikTok, YouTube, and Instagram so users can search historical intelligence without waiting for a fresh API fetch.

2026-01-26
Best Social Listening Tools for Marketing Agencies in 2026

Syncly published a guide positioning Syncly Social as a tool for agencies operating in a video-first environment. The article focuses on capturing conversations inside TikToks, Reels, and other short-form video content.

2026-01-21
Brandwatch Alternatives for 2026: 14 Best Social Listening Tools

Syncly published a comparison of Brandwatch alternatives and presented Syncly Social as a next-generation social-listening platform built for the video-first web. The article argues that legacy platforms can miss conversations embedded in video.

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Business Model

Syncly sells subscription access to its social-intelligence software: a Basic plan is listed at $120 per month, while Enterprise plans use custom pricing with expanded searches, exports, AI features, seats, and support.

Products

Syncly Social — brand-conversation tracking across video platformsSyncly Creator — creator discovery and trackingSyncly VOC — unified customer-feedback intelligence

Customers

TiffanyClorox

Tech Stack

Custom AI and advanced NLP modelsAI-powered sentiment analysis, theme clustering, and auto-taggingMultimodal video analysis across frames, words, and soundsNatural-language feedback querying through Ask Syncly AIOmnichannel data integrations and MCP connections for AI agents

Competitors

Chattermill
Enterpret
InMoment
Medallia
Qualtrics
Sprinklr
Brandwatch