Problem

Healthcare referrals are a costly operational “black hole.” Orders and clinical documents arrive through fax, email, and portals, then accumulate in manual queues while staff chase missing information, verify benefits, interpret payer requirements, obtain prior authorization, and coordinate with patients and referring providers. The result is slower access to care, preventable denials, lost referrals and revenue, and pressure to add more administrative headcount. Tennr’s core use case is helping referral-based providers move patients from an incoming order to scheduled and delivered care without changing the way providers already exchange documentation.

The economics are visible in the intake bottleneck. In Tennr’s FloMed case study, staff spent 15–20 minutes processing each fax, handled only about 70 faxes per day, required 10–15 intake FTEs, and carried a 100–140-fax backlog. After deploying Tennr, FloMed reduced processing time to less than five minutes, increased capacity to more than 130 faxes per day, reduced the intake team to three FTEs, and eliminated the daily backlog—illustrating the value of converting more referrals with the same or fewer resources.

Product / Service

Tennr is an agentic healthcare workflow and patient-orchestration platform delivered as modular software that customers can adopt one or two capabilities at a time and expand into a broader platform. It ingests charts, orders, and referrals from existing channels; classifies and routes information; runs eligibility and benefits checks; evaluates clinical documentation against payer criteria; supports qualification and prior authorization; coordinates patient and provider communications; and keeps referral participants aligned on status. Its orchestration engine and healthcare-specific language models are designed to handle messy medical documentation and identify potential denials or missing requirements.

The platform is built to work with existing healthcare processes rather than requiring an EMR replacement or a new referral channel. Pricing is volume-based according to throughput, and automation thresholds can be tuned so customers decide how much work to automate versus send for human review. Tennr has also added integrated voice automation for benefits investigations, documentation follow-up, patient welcome and order confirmation, and resupply outreach, helping teams increase throughput while concentrating human attention on complex cases.

Market

Tennr competes in healthcare automation, referral management, patient access, and adjacent revenue-cycle and administrative-workflow software. Its primary focus is high-volume treatment providers—including organizations in drugs, devices, diagnostics, therapies, orthopedics, cardiology, fertility, and health systems—that need to improve referral conversion and reduce denials. Third-party competitive listings name Stedi, Tebra, and Zelis among Tennr alternatives, while another directory lists Orbita, Impilo, and Kyruus Health; these should be viewed as adjacent or overlapping competitors rather than proof that every company has the same product scope.

Tennr is clearly commercial and not pre-revenue. As of the latest public reporting, it said it processed more than 10 million documents per month and served more than 150 healthcare organizations; an earlier company announcement said it had processed millions of patients across hundreds of providers and had more than tripled revenue in two quarters. In June 2025, Tennr raised a $101 million Series C led by IVP at a reported $605 million valuation, bringing total funding to $162 million, and launched Tennr Network to provide referring providers, receiving providers, and patients with real-time referral visibility.