Problem

Digi addresses the friction, abandonment, fraud risk, and operating cost involved in acquiring and activating customers for banks, retailers, fintechs, insurers, and lenders across Latin America. These businesses need to open accounts, issue cards or credit, assess applicants, verify identities, satisfy KYC requirements, and complete signatures across digital channels, but fragmented or manual processes can reduce conversion and increase customer-acquisition costs.

The core use case is a branded, digital application journey for opening financial products such as cards and credit. Digi positions the economic payoff as faster onboarding, higher conversion, and lower acquisition expense, reporting a 50% reduction in onboarding time, a 10x improvement in conversion, and an 80% reduction in CAC from automated AI scoring.

Product / Service

Digi provides a white-label onboarding and engagement platform that financial institutions and retailers can integrate into their own systems and customer experiences. Its modules cover personal onboarding with AI credit scoring, alternative-data assessment, biometric identity verification, KYC and fraud controls, electronic signatures, business onboarding with KYB and intelligent document reading, and a merchant portal for sales, reporting, and campaigns. It also offers an AI-powered engagement and offers marketplace intended to personalize benefits for cardholders and support SME banking.

The delivery model is collaborative rather than purely self-serve: Digi says it co-designs the application journey with each customer, selects an MVP set of modules to accelerate implementation, and adapts the flows to the client’s brand, product, compliance requirements, and operating scale. The intended benefit is a faster, lower-friction path from prospect to activated financial customer while retaining operational visibility and fraud controls.

Market

Digi competes in B2B fintech infrastructure and financial-services software, at the intersection of digital onboarding, KYC/KYB and identity verification, credit decisioning, embedded financial-product origination, and lifecycle engagement. Its stated customer market is Latin American banks, retailers, and financial companies. The evidence does not provide a formal competitor list, but comparable or adjacent providers include Truora in identity verification and digital onboarding and Dock in broader payments and banking technology; Digi’s broader white-label combination of onboarding, scoring, and engagement is its apparent positioning.

Digi shows commercial traction rather than being presented as pre-revenue: its site names Banco de la Nación Argentina, Banco La Pampa, BBVA Seguros, Favacard, Consumax, FarmaPay, and Becerra as organizations it works with. Its published Favacard case reports a 48% improvement in conversion, 50% user conversion in the first year, 3,000 cards delivered, and four years of collaboration. No revenue, ARR, funding, market-share, or independently audited performance figures are disclosed in the available evidence, so the scale and financial maturity of the business cannot be quantified beyond these customer and case-study signals.