Problem

FleetWorks addresses the highly manual, fragmented process of matching U.S. truck capacity with freight. More than 200,000 truckloads are coordinated by brokers each day, and roughly 80% are still booked through phone, email, and text. Carriers—96% of trucking companies operate fewer than 10 trucks—can spend hours refreshing load boards and calling brokers, often encountering hold music, unsuitable loads, or unprofitable rates. Brokers face the reverse problem: a carrier representative may send and receive roughly 300 calls and emails a day to cover only a handful of loads.

The economics are especially painful for small carriers and brokerages. Traditional dispatch services commonly charge 5–10% of a carrier’s revenue; for a carrier grossing $200,000 annually, that represents approximately $10,000–$20,000 per year. The killer use case is an owner-operator who needs to keep a truck moving but cannot efficiently find, negotiate, and book a suitable load while driving; on the broker side, it is the repetitive outreach required to locate and qualify the right truck for each shipment.

Product / Service

FleetWorks is an AI-powered freight-automation platform with two connected agents. Its carrier-facing AI acts as an always-on dispatcher: it learns a carrier’s equipment, preferred lanes, availability, rate requirements, and broker preferences, then contacts brokers through calls, texts, and email to find matching freight, negotiate terms, and book loads. It remembers prior conversations and alerts carriers when desirable freight becomes available, functioning as a load board on autopilot rather than requiring the driver to search continuously.

Its broker-facing AI acts as an always-on carrier representative. It connects with a broker’s TMS to understand load details, pricing parameters, and stop notes; it then finds, vets, and negotiates with available carriers, while also supporting automated check calls and real-time TMS updates. The product is designed to fit existing workflows, from Gmail and spreadsheets to a full TMS, and its benefit is operational leverage: carriers save time and dispatcher fees, while brokers can cover more loads without scaling phone-based headcount proportionally.

Market

FleetWorks competes in AI-powered freight automation, specifically the intersection of carrier dispatch, freight matching, carrier sales, and track-and-trace. Its alternatives include traditional human dispatchers, load boards, and manual broker operations. An adjacent AI competitor is Chain, whose Autopilot Booking Agent similarly automates carrier outreach, rate negotiation, vetting, and booking inside a broker’s existing communications and TMS workflows; Chain’s broader product also automates track-and-trace. FleetWorks is differentiated by pursuing both sides of the market—helping carriers find freight while helping brokers find trucks—so the network itself can improve matching.

FleetWorks has demonstrated commercial traction rather than appearing purely pre-revenue. In its October 2025 launch announcement, the company said it had onboarded more than 10,000 carriers in less than six months and earned the trust of dozens of brokers, including more than 15 of the top 100 U.S. brokers. It also announced $17 million in funding led by First Round Capital, with participation from Y Combinator, Saga Ventures, and LFX Venture Partners. The cited materials do not disclose revenue or pricing, but they do report customer adoption and measurable customer outcomes, including a reported 30% lift in loads per day per person and 1–4% gross-margin expansion on those loads.