Problem

VetRec addresses the administrative burden of veterinary clinical documentation: veterinarians must create SOAP notes, discharge instructions, summaries, and other records while trying to stay focused on the animal and its owner. The company frames this as a source of burnout, late nights, missed details, and reduced clinical attention; one customer cited on VetRec’s pricing page said that three hours of chart catch-up had fallen to roughly 30 minutes. The economics are therefore tied to reclaimed clinician time, lower documentation overhead, and the ability to handle more care without extending the workday.

The clearest use case is a busy or emergency practice where clinicians move rapidly between consultations, procedures, imaging, and treatment areas. VetRec’s VEG pilot logged more than 100,000 visits, and the company says its tool was live across more than 70% of VEG hospitals, illustrating the value of producing complete records quickly in high-volume emergency workflows while freeing clinicians to focus on patients, clients, and medical decisions.

Product / Service

VetRec is a veterinary-focused AI scribe and broader clinical workflow assistant delivered as software. A veterinarian can record or upload a consultation, and the system converts the conversation into a structured SOAP-style note in seconds, preserving details and allowing the user to apply customized templates. The platform also produces medical records, reports, dental charts, discharge instructions, phone-call summaries, and workflow-ready summaries from existing records, including handwritten notes. It integrates with practice-management systems, supports cloud and on-premise environments, and is marketed with HIPAA and SOC 2 Type II compliance and 24/7 support.

The commercial model is subscription software priced per veterinarian, with a 14-day free trial; the listed plans are $99 per veterinarian per month when billed annually or $150 monthly, with unlimited visits and seats for support staff. VetRec also sells an enterprise rollout model with implementation, training, analytics, account management, and PIMS integrations. The benefit is not simply faster transcription: the product is intended to let clinicians review rather than compose records, finish documentation during the workday, reduce missed details, and return more time to patient care.

Market

VetRec competes in the veterinary AI-scribe and veterinary practice-workflow software market, adjacent to broader veterinary practice-management systems. Direct or close competitors cited in current market comparisons include ScribbleVet, CoVet, Scribenote, HappyDoc, Talkatoo, Digitail Tails AI, and VetSkribe; ScribbleVet and CoVet, in particular, position themselves as veterinary-specific AI scribes. VetRec differentiates through customizable clinical documentation, specialty and emergency workflows, PIMS connectivity, enterprise deployment, and an expanding AI receptionist that handles calls, booking, questions, and urgent-case triage.

The available evidence indicates that VetRec is commercial and has meaningful early traction rather than being pre-launch: its pricing page claims more than 20,000 veterinary professionals, 12-plus PIMS integrations, a 4.9/5 average rating, and clinics saving more than 10 hours per week. It was founded in 2023 and is a Y Combinator Summer 2023 company; named relationships include Bond Vet and Cornell, while the June 2026 VEG announcement reported a six-month pilot, more than 100,000 logged visits, and deployment across over 70% of VEG hospitals. The corpus does not disclose revenue, so the scale of paid revenue cannot be determined, but the paid plans and enterprise partnerships establish active commercialization.