Problem

Dodo addresses the administrative bottleneck in specialty clinics, especially veterinary practices, where understaffing, receptionist turnover, and phone-heavy workflows leave teams overwhelmed. Clinics handle as much as 80% of communication by phone, callers spend 67% of their call time on hold, and missed calls translate into missed clients, inefficient front desks, and unfilled appointment slots. The clearest use case is a veterinary clinic that needs to answer every call, triage urgent requests, and refill same-day cancellations before the lost capacity becomes lost revenue.

Product / Service

Dodo is a verticalized AI receptionist and multi-agent communications platform for clinics. Its agents handle calls, texts, scheduling, new-client and patient registration, prescription refills, medical-record requests, follow-ups, and outbound calls. Rather than merely answering questions, Dodo reads and writes directly to practice-management systems, updating schedules, records, medications, and notes; its ezyVet integration, for example, can create records, make appointments, process refills, and provide client information directly in the system.

The delivery model is clinic software integrated with existing practice systems and communication channels, available 24/7 and configured around each clinic’s workflows. The claimed benefit is to remove routine communication from staff, eliminate hold-time and voicemail friction, and reduce communication overhead by roughly 70% while allowing the clinic to capture more appointments and operate with less front-desk labor.

Market

Dodo competes in vertical HealthTech, clinic call-center, conversational-AI, and AI-receptionist software. It began with veterinary clinics and also serves dental practices, with the company’s YC launch describing expansion toward dental and physical therapy. Named possible alternatives include Scritch, Emitrr, and NextPhone; broader alternatives include veterinary and dental patient-communication platforms and traditional answering services.

The available evidence indicates that Dodo is commercially deployed rather than merely pre-launch: the company says it is trusted by hundreds of clinics, supports millions of client interactions annually, booked more than 14,000 appointments for one group in four months, and is used by one in three of the largest veterinary emergency clinics. Dodo was founded in 2024, joined Y Combinator’s Summer 2024 batch, and is listed as active. No reliable revenue figure is established in the available evidence, so it should not be labeled definitively pre-revenue; its public traction claims are stronger than its disclosed financial information.