Problem

Vooma addresses the operational bottleneck in freight brokerage and carrier operations: teams are buried in quoting emails, calls, PDFs, spreadsheets, and repetitive data entry. Reps must move information between multiple systems to quote, build, schedule, cover, and track loads, making the work slow and error-prone while diverting staff from customer service and revenue-generating activity. The clearest “killer” use case is automated inbox quoting and order entry: turning incoming requests into accurate quotes and loads quickly, rather than leaving revenue trapped in an inbox.

The economics are measured in response time, labor productivity, accuracy, and captured freight. Vooma says customers can issue quotes in seconds instead of minutes, build loads with fewer errors, and save hours each day; one customer reports saving two to five minutes per quote. Faster responses can help brokers win more freight, while automation reduces the cost and frustration of transactional work.

Product / Service

Vooma is a vertical AI-agent platform for freight brokers and carriers. Its agents operate across email, voice, and text, using natural language and a company’s freight-specific “tribal knowledge” to execute workflows such as quoting, load building, appointment scheduling, carrier coverage, track-and-trace, check calls, and proof-of-delivery retrieval. For quoting and building, Vooma reads shipment details from emails, PDFs, and spreadsheets, connects to pricing engines and rate history, and writes accurate loads into the customer’s TMS.

The delivery model is an integrated workflow layer rather than a standalone replacement for every logistics system. Vooma supports partnered TMS connections, a public API for custom TMS environments, and freight-tech integrations. The benefit is a unified quote-to-cash workflow that lets teams stay in their inbox while Vooma handles repetitive communication and data movement, improving speed, reducing errors, and allowing people to focus on service, exceptions, and strategic carrier or customer relationships.

Market

Vooma competes in vertical logistics software, specifically AI-powered freight-operations automation for brokers, 3PLs, and carriers. Its competitive set includes adjacent AI quoting and workflow products such as Pallet/Tai and quoting capabilities associated with Rose Rocket, Transport Pro, MyCarrier, and Aljex, as well as incumbent TMS workflows and internal manual operations. Vooma’s differentiation is its broader multi-channel agent approach: it extends beyond quoting into building, scheduling, covering, tracking, and voice-based freight work.

It is not pre-revenue. In a May 2025 company update, Vooma reported $16.6 million in total funding, including a $13 million Series A led by Craft Ventures; it said the product launched in 2023 and that it had signed major brokers and carriers including Echo Global Logistics, Arrive Logistics, MODE Global, NFI Logistics, Sunset Transportation, and others. The same update reported 12.5x revenue growth, more than 32x transaction-volume growth, and hundreds of thousands of loads built through the platform, alongside partnerships with McLeod, Greenscreens, Turvo, and Front. These figures establish meaningful early commercial traction, although the cited evidence does not provide a later 2026 revenue or customer count.