About
Onyx builds an open-source AI work platform that connects company documents, applications, and people to chat, search, research, agents, and actions. It sells to teams ranging from startups to large enterprises, differentiating through self-hostability, support for any major LLM, customizable open-source infrastructure, and knowledge-grounded responses using connectors and advanced retrieval.
Market
Onyx competes in the enterprise search, internal knowledge management, and generative-AI assistant market. It positions itself as an open-source, model-agnostic alternative to proprietary cloud suites, differentiating through self-hosting, transparent code, permission-aware search across 40+ tools, customizable agents, and support for both managed cloud and customer-controlled infrastructure.
Onyx targets knowledge-intensive teams and larger organizations that need secure, permission-aware access to information spread across tools such as Slack, Google Drive, GitHub, Confluence, and Salesforce. Core users include support, sales, engineering, onboarding, and company-wide knowledge teams, with IT, security, and AI/platform leaders as likely buyers—especially organizations that require self-hosting, SSO, RBAC, compliance, or model flexibility.
At a Glance
Problem
Modern organizations accumulate critical knowledge across documents, conversations, CRM systems, code repositories, and other tools, but employees still struggle to find and synthesize it. Onyx identifies the resulting pain as wasted time and duplicated work, slower responses to customers and prospects, incomplete information driving poor decisions, and potentially higher churn or lost opportunities. Its core use case is answering complex workplace questions that traditional keyword search cannot resolve, such as reconstructing how a major sale was won by combining information from Salesforce, Gong, email, and Slack.
The economics are measurable: Onyx’s Ramp case study reports 30x ROI, 115,000 queries, and thousands of questions answered daily. Ramp also used Onyx-powered agents to resolve 93% of actionable customer-support requests, making internal knowledge retrieval and automated support the clearest high-value applications.
Product / Service
Onyx is an open-source enterprise AI chat and search platform that connects to a company’s documents, applications, and people. It offers more than 40 connectors, including Slack, Confluence, Google Drive, GitHub, and Salesforce, and combines hybrid search, advanced retrieval-augmented generation, contextual retrieval, and LLM-based knowledge graphs to produce answers grounded in company knowledge. It also supports deep research, custom AI agents, web search, code interpretation, MCP/OpenAPI actions, APIs, and collaboration features.
The product is delivered either as self-hosted software, which can run on a company’s own infrastructure and keep data within its network, or as managed cloud software. The business plan is listed at $20 per user per month with annual billing, while enterprise customers receive flexible deployment and pricing options, including on-premise and region-specific deployments, SSO, custom integrations, dedicated support, and SLAs. The benefit is a configurable, permission-aware AI interface that turns fragmented institutional knowledge into immediately usable answers and workflows.
Market
Onyx competes in enterprise search, workplace knowledge management, retrieval-augmented generation, and enterprise AI-assistant software. Its competitive set includes products such as Glean, Guru, Notion AI, Slack AI, Coveo, Elastic Enterprise Search, Lucidworks, and Microsoft’s enterprise AI offerings. Onyx’s differentiation is its open-source model, self-hosting option, broad connector ecosystem, extensibility, and emphasis on customizable agents and control over enterprise data.
It is not pre-revenue: Onyx publishes a $20-per-user managed plan and flexible enterprise pricing. The company says more than 1,000 top teams trust it, while reported customers include Netflix, Ramp, and Thales Group; Netflix’s deployment reportedly covers more than 14,000 employees. Onyx also raised a $10 million seed round, reached more than 160,000 messages in a single week according to TechCrunch, and has an open-source community of more than 3,000 developers, alongside roughly 20,000 GitHub stars shown on its site.
Founders & Leadership
Funding History
Undisclosed
Khosla Ventures, First Round Capital
Recent News
Capterra’s 2026 profile describes Onyx as integrating with business applications, syncing updates in real time while respecting access permissions.
Onyx’s integrations page highlights connections to existing tools and lists more than 40 integrations, including Slack, Google Drive, Confluence, Notion, and GitHub.
SeaFlux describes Onyx AI, formerly Danswer, as an open-source enterprise search assistant that connects tools, documents, and workflows to deliver instant answers.
Onyx announced that it had built a two-tool internet-search workflow modeled on leading agents, emphasizing fast, reliable, and low-hallucination answers.
Onyx’s official site positioned the product as an open-source AI enterprise-search platform that helps teams find information across company data.
Active Roles
4Business Model
Onyx monetizes its managed cloud and enterprise offerings: the Business plan is priced at $20 per user per month with annual billing, while Enterprise uses flexible pricing and supports options such as on-premise deployment, custom integrations, volume discounts, and dedicated support. Its Community Edition is freely available under the MIT license, providing a self-hosted entry point alongside paid cloud and enterprise services.
Products
Customers
Tech Stack
Similar Companies
Competitors
Key Investors
First Round Capital, Khosla Ventures